PRIVACY POLICY

We understand the special importance of the protection of your personal data; therefore, we collect and process only your data that is necessary for the performance of our activities. We process personal data lawfully, transparently and fairly, for pre-determined purposes and only to the extent necessary to achieve those purposes. When we process personal data, we strive to ensure that it is accurate, secure, confidential, and properly stored and protected.

When processing your personal data, we comply with the requirements of the General Regulation on the Protection of Personal Data (hereinafter – BDAR), as well as the processing of personal data established in other legal acts.

1. What is this document?

1.1. This Privacy Policy (the “Privacy Policy”) sets out the terms of your use of the Website at https://www.lokagroundscrews.co.uk/ (the “Website”).

1.2. Please read this Privacy Policy carefully to understand our practices regarding the processing of your personal data. After reading this document, you will find out how we process your personal data, where we obtain it and what your rights are as a data subject.

1.3. By using the Website, you have read and agree to this Privacy Policy and the purposes, methods and procedures for processing your personal data set out therein. If you do not agree to the Privacy Policy, you are not entitled to use the Website.

1.4. The term “personal data” used in this Privacy Policy means any information that identifies you – directly or indirectly – to identify you. Personal information includes last name, first name, date of birth, post or e. email address, location data and web ID, unique features, etc.

1.5. The Privacy Policy applies to all persons who visit the Site, as well as to actions

1.6. which you can do on the Website.

2. Who are we?

2.1 The Website is operated and administered by a company (hereinafter – we) consisting of:

(a) Medisoma LTD, legal entity code: 13332396, address: 40 Merlin close, Chafford Hundread, Grays, Essex, RM166RY United Kingdom. Owner contact email: info@medisoma.co.uk

2.1. We are the controller of your personal data in accordance with the provisions of the law.

3. What principles do we follow?

3.1. When processing your personal data, we:

(a) comply with applicable and applicable legislation, including BDAR;

b) we will process your personal data in a lawful, fair and transparent manner;

c) collect your personal data for specified, explicit and legitimate purposes and will not continue to process it in a way incompatible with those purposes, except to the extent permitted by law;

(d) take all reasonable steps to ensure that personal data which are inaccurate or incomplete, having regard to the purposes for which they are processed, are rectified, supplemented, suspended or destroyed without delay;

e) we will keep them in a form that allows you to be identified for no longer than is necessary for the purposes for which the personal data are processed;

f) we will not disclose or disclose personal data to third parties except as provided in the Privacy Policy or as required by law;

(g) ensure that your personal data is processed in such a way as to ensure the appropriate security of personal data through appropriate technical or organizational measures, including protection against unauthorized or unlawful processing of data and against unintentional loss, destruction or damage.

4. How do we collect your personal data?

4.1. We process your personal data in the following ways:

a) when you provide us with personal data. You provide us with your personal information when you make inquiries to us on the Site, communicate with us by telephone, e. by mail. If you contact us in writing, e. by mail or telephone, we will store correspondence or conversation data;

b) when you use the Site. When you use the Site, certain information (such as IP address, type of web browser used, number of visits to the Site, pages viewed on the Site, time spent on the Site, and, if you accessed the Site from a third party site, a link to the Site URL) is collected automatically;

c) when we receive your personal data from other persons in accordance with the procedure established by law and / or this Privacy Policy.

4.2. We may combine personal data we receive from you with data we collect from other public or available sources. For example, we may combine personal information you provide with data obtained through the use of cookies on websites, data collected in the course of providing our services to you, or data lawfully obtained from third parties. In exercising your rights, you will always be able to request the correction of incorrect personal data.

5. What data do you process your personal information and for what purpose?

5.1. We process your personal data for the following purposes:

(a) for the purpose of ensuring the quality of sales and services, i.e. y. to respond to your inquiries you have made to us on the Site regarding our products, solutions or services. You provide us with your personal information by writing to us or communicating with our customer service team by telephone, submitting your complaints about the Website or our services. If you contact us in writing, e. by mail or phone, we will save the data of the correspondence or audio recording (conversation recording). Personal data is processed for this purpose:

Data categories (Name, e-mail address, telephone number, details when you inquire about our products, solutions or services by e-mail (text of the message, etc.) or by telephone (eg telephone call record, telephone call date, time and duration, etc.)).

Legal basis for data processing (Your consent, as well as our legitimate interest in evaluating our customers’ feedback, with a view to improving the quality of our operations and the services we provide.)

Deadline for data processing (Personal data will be stored for this purpose until the potential for cooperation has disappeared and the data are no longer needed.)

b) for direct marketing purposes, to provide you with offers, newsletters and information about the goods and / or services of us, our affiliates and partners. Personal data is processed for this purpose:

Data categories (Name, telephone number, e-mail address)

Legal basis for data processing (Your consent)

Term of data processing (3 years from the date of giving your consent to us or until you withdraw your consent in the manner specified in Clause 6.7 of this Privacy Policy.)

c) to offer you better and more personalized services in order to ensure the functionality of the website, as well as to improve it. When you use the Website, certain information is transmitted to us automatically after your visit to the Website. This data is certain non-personal information used to improve the content, functionality and attractiveness of the Website. Read more about this in Chapter 7 of this Privacy Policy.

d) for the purpose of administering our social network accounts, we process the following personal data:

data categories: name, surname, e-mail email address, gender, country, profile photo, messages sent to us, time and date of their receipt, content and attachments, our replies to your messages and response time, information about the company’s rating, message comments, shares, information about reactions to your messages ”.

Legal basis for data processing: Your consent

data processing deadline: 2 years

5.2. We do not solicit or process your specific categories of personal information that reveals your racial or ethnic origin, political views, religious or philosophical beliefs or trade union membership, as well as health data or data about your sexual life and sexual orientation. In the event that you provide this data to us using the Website or in any other way (in writing, by e-mail, telephone), this data will be deemed to have been provided with your consent. Accordingly, we will process this data of yours together with any other data you provide in Section 5.1 of the Privacy Policy. in the ways specified in

5.3. We may combine personal data received from you with data collected by us from other public or available sources (for example, we may combine personal data you provide with data obtained through the use of cookies on the Website or with data lawfully obtained from third parties). In exercising your rights, you will always be able to request the correction of incorrect personal data.

6. Do we use your personal data for direct marketing?

6.1. Yes, we may use your personal information for direct marketing purposes to provide you with offers, newsletters and information about the goods and / or services of us, our affiliates and partners that we believe may be of interest to you. However, we will only use your personal data for this purpose with your additional consent.

6.2. For this purpose, we process the following personal data of you specified in Section 5.1 of the Privacy Policy. (b) points.

6.3. You can choose to allow us to use your personal information for direct marketing purposes. You can do this on the contact form by checking the box “I agree that my data will be used for marketing purposes.”

6.4. By granting us the right to process data for the purpose of direct marketing, you also authorize us to contact you for this purpose by means of communication (eg e-mail, telephone, short message (SMS)) or other means of communication (eg Skype, Viber, etc.).

6.5. We may combine available information about you with information available to third parties in order to provide you with offers and newsletters.

6.6. If you consent to the use of your personal data for direct marketing purposes, we may use your personal data to analyze and improve the effectiveness of our websites, advertising and market research, and for other marketing and sales purposes of the Company. In this case, we will use your depersonalized data.

6.7. Even if you have given consent to the processing of your personal data for direct marketing purposes, you can easily revoke this consent at any time for all or part of the processing of personal data. To do this, you can:

(a) notify the waiver e. in the manner indicated in the offers, newsletters received by the method (for example, in offers, newsletters by clicking on the link “Refuse to send newsletters”, etc.), or

b) send us a request to the e-mail address specified in this Privacy Policy. email address. The application must clearly state your name. If you wish to withdraw your consent in this way, we may ask you to provide proof of identity.

6.8. If you withdraw your consent, we will endeavor to stop processing your personal data for direct marketing purposes as soon as possible.

6.9. Withdrawal of consent does not automatically oblige us to destroy your personal data or provide you with information about the personal data we process, so in order for us to carry out these steps as well, you must specify such a request separately.

7. How do we use cookies?

7.1. We collect information about you using cookies and similar technologies. Cookies are small files that are temporarily stored on your device’s hard drive and allow you to identify you during other visits to the Website, save your browsing history, options, customize content, speed up searches on the Website, create a more convenient and friendly website environment. Cookies are common web browsing practices that make it easier to use the website.

7.2. We may use cookies to collect the following information: IP address, type of web browser used, number of visits to the Website, pages viewed on the Website, time spent on the Website, demographics and, if you have accessed the Website from a third party website, a link to the Website URL.

7.3. We use the information we receive from cookies for the following purposes:

a) to ensure the functionality of the Website (eg to enable you to use the personalization of the Website);

b) so that we can improve and develop the Website to better meet your needs;

c) development of services and analysis of the use of the Website;

(d) targeted marketing guidance.

7.4. We may, without violating the law, combine information obtained through the use of cookies with information obtained about you by other means (for example, information about your use of the Website may be combined with personal data provided by you).

7.5. The following cookies may be used on the website:

(a) “technical cookies” means cookies that are necessary for the operation of the Website;

b) functional cookies are cookies that, although not necessary for the operation of the Website, significantly improve its operation, quality and user experience;

(c) “analytical cookies” means cookies used to generate statistical analysis of the navigation methods of visitors to the Website; the data collected by these cookies is used anonymously;

(d) “targeted or promotional cookies” means cookies used to display offers or other information that may be of interest to you;

e) social networking cookies are cookies that are necessary to use the information on the Website in your social profile account.

7.6. All information about the cookies used on the Website, their purpose, validity and data used is provided here / in the table below:

_gat (Google Analytics cookie used to limit the number of queries to the Google service)

Collect (Used to send information to Google Analytics about a visitor’s device and behavior. Helps identify a visitor using different devices)

r / collect (Collects information about the effectiveness of the ads viewed or clicked on and helps to show visitor-targeted ads)

s (cookie that records visitor clicks on the site)

u (Cookie that helps identify a visitor who has already visited the site),

NID (Collecting information about the visitor’s required preferences)

PHPSESSID (a cookie used by the PHP protocol to collect information about website traffic),

_icl_current_language (Used to save the site language selection)

_ceg.s (These cookies are used to collect statistics about website traffic. The data obtained is used to generate reports and to improve the site)

_ceg.u (These cookies are used to collect statistics about website traffic. The data obtained is used to compile a report and to improve the page)

_gid (These cookies are used to collect statistics about website traffic. The data obtained is used to generate reports and to improve the page)

_ga (These cookies are used to collect statistics about website traffic. The data obtained is used to generate reports and to improve the page)

CONSENT (Used to indicate whether the user has agreed to collect these settings)

7.7. You can consent to the use of cookies in the following ways:

(a) without deleting them and / or changing the settings of your web browser so that it does not accept cookies;

b) by clicking on the “I agree” mark in the link (bar) on the website about cookies;

7.8. You may revoke your permission to use cookies at any time. You can do this by changing your web browser settings so that it does not accept cookies. How you do this depends on your operating system and web browser. You can find detailed information about cookies, their use, opt-out options at http://google.com/privacy_ads.html.

7.9. In some cases, in particular, disabling, not accepting or deleting technical and functional cookies may slow down your Internet browsing, restrict the operation of certain features of the Website, and block access to the Website.

8. Who do we provide your personal data to?

8.1. We guarantee that your personal data will not be sold, provided or otherwise transferred to third parties without a legitimate basis, nor will it be used for purposes other than those for which they were collected. We will not transfer your personal data in any way other than in accordance with this Privacy Policy. However, we reserve the right to provide information about you if we were required to do so by law or if required to do so by law enforcement authorities or prosecuting authorities.

8.2. We may transfer your personal data to companies that assist us in our activities, as well as direct marketing. We require such partners to process your data only in accordance with our instructions and applicable data protection laws.

8.3. We may disclose the information we collect about you to the following third parties:

(a) third party service providers (for example, technical service providers in the performance of our contracts with those service providers, including the performance of services for the purpose of sending newsletters or performing other marketing activities);

(b) third-party service providers whose services we normally use for data storage, telecommunications and website hosting purposes.

c) Facebook, Inc., data is transferred to the United States. The data is stored under the Privacy Shield program, which you can read more about here

8.4. The use of your data by the above-mentioned service providers is limited – they may not use this data for purposes other than providing services to us.

9. How long do we store your personal data?

9.1. We store your personal data for no longer than required by the purposes of the processing or as required by law, if they provide for a longer retention period.

9.2. We strive not to protect outdated, outdated personal data, so only up-to-date information is stored when it is updated. Historical information is protected if it is required by law or for the performance of our activities.

9.3. Clause 5.1 of the Privacy Policy sets out the terms for storing your personal data separately for each purpose of personal data use.

10. How do we protect your personal data?

10.1. The data we collect from you will be within the European Union (EU), but may be transferred or stored outside the EU. They may also be handled by our own or our suppliers’ staff outside the EU. When transferring your data outside the EU, we will take all necessary steps to ensure that your data is processed securely and in accordance with this Privacy Policy.

10.2. Unfortunately, the transmission of information over the Internet is not completely secure. Although we make every effort to protect your personal data, we cannot guarantee the security of your data when you transfer data to the Website – you assume the risks associated with the transfer of data to the Website. When we receive your data, we will apply strict procedures and security measures to protect your data from unauthorized access.

10.3. Should unlikely circumstances arise and we become aware of a breach of the security of your personal data which could seriously jeopardize your rights or freedoms, we will inform you immediately as soon as we become aware of it and determine what information has been accessed.

11. External Sites

11.1. The Website may contain links to external websites – websites of our business partners or websites that promote our goods and / or services. By following any such links to any of the Sites, please note that these Sites and the services accessed through them have their own privacy policies and we do not accept any responsibility or liability for these policies or for any personal data collected on or through these Sites, such as contact or location details. Please review these policies before submitting personal information on these sites or using any services.

12. What rights do you have?

12.1. When processing personal data, we guarantee your rights in accordance with the BDAR Law on the Legal Protection of Personal Data. As a data subject, you have the following rights:

(a) be aware of the processing of their personal data;

b) access to our personal data that we process;

c) demand the correction or supplementation, correction of incorrect, inaccurate, incomplete personal data;

(d) require the destruction of personal data where they are no longer needed for the purposes for which they were collected;

e) request the destruction of personal data if they are processed unlawfully or if you withdraw or do not give your consent to the processing of personal data, which is necessary;

(f) consent to the processing of personal data or the withdrawal of prior consent;

g) request the suspension (other than storage) of your personal data in the event of a dispute or verification of the lawfulness of the processing, the accuracy of the data, and in cases where we no longer need your personal data but you do not want us to destroy it;

h) require that, where technically possible, your personal data collected with your consent or for the performance of the contract be provided in an easy-to-read format or requested to be transferred to another controller.

12.2. We will endeavor to guarantee the exercise of your rights as a personal data subject and to create all conditions for the effective exercise of these rights, but we reserve the right not to comply with your requirements when it is necessary to ensure:

(a) the performance of our legal duties;

(b) national security or defense;

(c) public order, the prevention, investigation, detection or prosecution of criminal offenses;

(d) important economic or financial interests of the State;

(e) the prevention, investigation and detection of breaches of official or professional ethics;

f) Protecting the rights and freedoms of you or others.

12.3. You may submit claims related to the exercise of your rights to us in person, by post or by electronic means. Upon receipt of your request, we may ask you to provide proof of identity, as well as any additional information we require regarding your request.

12.4. Upon receipt of your request, we will respond to you no later than within 30 calendar days from the date of receipt of your request and the submission of all documents required to provide a response.

12.5. If we deem it necessary, we will suspend the processing of your data, except for storage, until your request has been resolved. If you lawfully withdraw your consent, we will immediately, but not later than 30 calendar days, terminate the processing of your personal data, except as provided in Section 12.2 of this Privacy Policy and the law, i. y. when we are required to further process your data by applicable law, our legal obligations, court decisions or mandatory instructions from us.

12.6. If we refuse to comply with your request, we will clearly state the grounds for such refusal.

12.7. If you do not agree with our actions or the response to your request, you may appeal against our actions and decisions to the competent public authority.

13. Who can you complain to?

13.1. If you wish to make a complaint about our processing of data, please submit it in writing, providing as much information as possible, using the contact details provided at the end of this policy. We will work with you and try to resolve any issues promptly.

13.2. If you believe that your rights have been violated under the BDAR, you may lodge a complaint with our supervisory authority, although we will first and foremost try to resolve any disputes with you.

14. How will this Privacy Policy change?

14.1. All changes to our Privacy Policy will be posted on the Website. We will notify you of them if necessary. The new Terms of Privacy Policy may also be posted on the Website and you may need to read and agree to them in order to continue using the Website and / or our services.

15. How to contact us?

15.1. If you have any questions about our cookies or this cookies policy, please contact us. Details of how to can be found on our ‘Contact Us’ page.